Todd Kimpton

Todd Kimpton

I'm a practical and pragmatic NetSuite guy who's been living and breathing the platform for 20 years in Financials, Sales, Marketing and eCommerce.

IM v Email…

IM v Email We’ve seeing the tide turn in the last decade, with mobile now firmly outpacing the desktop as the computer of choice for most people. But what of messaging; is handset instant messaging killing email; the staple of desktops globally too? Anecdotally and from my personal experience I’d have to say yes. My daily email traffic has slowed to a crawl while my IM traffic has shot up. Looking at the global data seems to indicate that my…

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CRM – User Acceptance versus Management Acceptance

Those who follow my blogs know my passion for CRM.  I write about it because I am encouraged by those readers and because I advocate for a better understanding of how to gain the maximum out of your CRM. For over 18 years, I have lived and breathed ERP & CRM, specifically NetSuite.  The basic theory of ERP is that each transaction is just part of the data flow. If you keep the documents moving, you keep the information alive.…

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SuiteBilling – Wow…Awesome

What is your opinion on billing within NetSuite? The standard strategy in the Consultants kit-bag regarding billing is usually to work out how to simplify the process to make the client requirement fit within the functionality.  In my experience it never works. We eventually end up with a mashup of CSV imports onto custom record, scheduled scripts and the likes. But now, we have SuiteBilling! Billing from NetSuite has always been a tricky process in my opinion, particularly for tech…

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